FAQs

Managed IT services, provided by a “Managed Services Provider” (MSP), are one of the most effective ways for modern organizations to keep their IT systems safe from cyberattacks. Managed IT services typically include 24-hour cyberthreat monitoring and prevention, after-hours security patching and updates, and extensive reporting on IT security over a set period of time (like a month). Most MSPs also offer extra services like on-site support, business continuity, and software licencing management, but each one is unique. It’s advisable to inquire about the services provided by each MSP.

Simply put, most businesses rely on managed IT services because current cybersecurity is a headache. On a daily basis, securing your networks and devices needs ongoing attention to the tiniest aspects. Cybersecurity is also a high-stakes game: even a minor oversight could allow malevolent hackers to get access to your networks. Even if you have an in-house IT team to manage your company’s technology, they may not have the time to devote daily attention to security. The majority of in-house teams are too preoccupied with putting out fires to maintain comprehensive cybersecurity.

When deciding between managed IT services and staff augmentation, remember that managed IT services provide comprehensive support for all of your equipment without requiring you to lift a finger. Staff augmentation gives your in-house IT staff with an outsourced IT team that they can call on when they need extra help. When tackling huge, multidimensional IT projects, staff augmentation comes in helpful. IT managed services are ideal for business owners who don’t have the funds to hire a full-time, 24-hour-a-day in-house IT team, as well as additional contractors.

Managed IT services provide peace of mind as well as decrease total technology expenditures. You’ll have peace of mind knowing that your data is safe from 99% of cyber attacks (since there’s no such thing as 100% security) and that you can get IT help whenever you need it. Business leaders are frequently surprised by the lower overall expenses, since they are unaware that data breaches, non-compliance, and business downtime are all costly. An ounce of prevention is more cost-effective than a pound of cure when it comes to managed IT services.